HOLDS & RENEWALS

Patrons with a North Country Library System card may place holds and renew their items several ways:

ONLINE - NCLS CARD CATALOG

DOWNLOAD OUR APP: Android   Apple

CALL - 315-592-5159

To Request Material Via the Website

1. Go to www.ncls.org

2. Login using your library card number and PIN (last 4-digits of your telephone number).  Search for material.

3. To narrow the search results use the search limits in the left column.

4. Click on the title for more information or click on Place Hold (Reserve) to request the item.

5. Select the library where you would like to pick up the item.

6. Click: Place Hold

7. You are done.

To Check your Library Account Via Website

1. Go to www.ncls.org

2. Click Log-in and enter your library card number and PIN (last 4-digits of your telephone number).

3. Click My Account (located on the top).

4. Click on the appropriate tab to display: Personal Information, Checkouts, Holds, and Fines.

To Renew Material via the Website:

1. Go to www.ncls.org

2. Click Log-in and enter your library card number and PIN (last 4-digits of your telephone number).

3. Click My Account (located on the top).

4. Click Checkout tab.

5. A list of items that are currently loaned out to you will be displayed.

6. Click: Renew

7. The Due Date will be updated.  If it cannot be renewed a message in RED will appear under the title.

Remember to log-out when you are done.

To Check your Account Via the App:

Once App has been downloaded sign in by either scanning the bar code on your card or entering your card & pin number manually

Click on My Account

Checkouts will show what is out currently, Holds will show you what have on hold, Fines will display any amount owed and Linked Accounts will enable you to link all the cards in your family to the one app.

To Place a Hold Via the App:

Type the title of the item that you are looking for into the search bar. Select the item that you want and then click the place hold button.

To Renew an Item Via the App:

Click on My Account, then Checkouts. Click on the item that you want to renew, then click the renew button.